OFFICE HOURS – Difficult Conversations

Delivering Difficult News in Challenging Times

This month we are talking about difficult conversations. One job that leaders have that is never easy is delivering difficult news, especially in challenging times we are living in. Below is our take…  As always, bring your thoughts and experiences to the discussion.

1. Transparency – People Need the Truth Even if it Causes Pain
2. Know Your audience and Adapt your Message – Be Clear 
3. Stay Positive and Confident About the Future – Give Your Audience Forward-Looking Assurances 
4. Be Ready for Tough Questions – Do Your Homework, Don’t Confuse People with Ambiguous Answers

Co-facilitated by David Liddell and Ali Rayfield, our Monthly Virtual Office Hours are open to clients and colleagues, as well as those who are new to the Liddell Consulting community. These hour-long events focus on different timely leadership topics, which we announce as each date nears. Dave and Ali will lead the conversation, but encourage participants to come with personal experiences and questions to keep the conversation relevant and helpful. If you have a topic you would like to suggest, we would love to hear about it.

Past Office Hour Topics have included:

• How Leaders & Managers Can Keep People Focused & Productive at Home
• Delegation from a distance – Setting People Up for Success in a Virtual World
• Managing Performance – How to Give & Receive Feedback Virtually
• People, Tech Transformation & Unleashing Remote Work
• Employee Engagement – Connecting Between Screens
• Your Workplace Culture & the Quarantine – Evolving to Succeed & Thrive
• Leadership Lessons Learned – How Resiliency Will Conquer the Coronavirus
• Why Companies Need Strong Top-to-Bottom Leadership
• How Trust Creates a Powerful Followership
• Building Employee Confidence – Ways to Help Them & Your Business
• How Leaders Can Help Prevent Employee Burnout

*A meeting link will be sent to all who register to participate.