Accountable vs. Motivated
Holding your employees accountable should not be confused with motivating them to reach their full potential. But these are two interrelated skills every leader should possess and exercise at the appropriate opportunities.
Motivating employees requires leaders to understand what is at the root of each employee’s passion in life. For example, most healthcare workers are driven (at some level) by a passion to take care of others. For engineers, it might be discovery or innovation. Armed with this knowledge, leaders can leverage their motivational energy to encourage their employees to take on more responsibilities and new challenges.
The practice of accountability is slightly more fundamental and necessary for those employees who don’t measure up to the minimum performance requirements. It is a high performance building block that starts with leaders establishing clear goals and objectives; and helping employees understand how their efforts contribute to the overall success of the organization.
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