It has been quite a while since we talked about leadership tools. Yes, there are executive coaching and leadership workshops and custom programs to address organizational development, but those are commitments not to take lightly. The first step can feel like a big one. Every situation is unique. Maybe you know something isn’t right, but […]
Although it is nearly impossible to guarantee that every employee will be 100% engaged, there are strategies that an organization can use to ensure the most favorable outcome for their employees and the company. Among these strategies, organizations… Foster productive relationships with coworkers and management. Educate supervisors and managers in techniques that are most likely […]
Employee engagement characterized as a feeling of commitment, passion, and energy that drives employees to go above and beyond the basic requirements of their jobs. Although simple, its importance should not be minimized in any way particularly if you take into account the direct correlation between highly engaged employees and highly satisfied customers. Increasing employee […]
Most business leaders know the term “Employee Engagement,” but many misunderstand what it really means and how is it achieved. The term goes back 30 years to the findings of William Kahn’s 1990 study, Psychological Conditions of Personal Engagement and Disengagement at Work, and the research into human motivation by psychologists Frederick Herzberg, Richard Ryan and […]
Although deciding on a person to fill a role is frequently left to instinct, organizations achieve greater success with the methodology of behavioral interviewing. Using these techniques, managers trained by the Liddell Consulting Group discover relevant information on prospective clients’ experience, and are able to determine if the candidate is a good fit for your […]
The reasons are varied and plentiful as to why it is often missing, however accountability is absolutely critical to business success. You’re probably thinking, “We hold our people accountable”, and that may be true, but the lack of accountability is a major culprit in the effective execution of business plans for many organizations. When we […]
An optimized sales force does not happen by accident. In fact, a large percentage of sales organizations we encounter do not have a truly scalable model that can endure during good and bad times. So, for the purposes of talking about this success factor let us detail what is missing and let you work the […]
Ensuring that a prospective candidate is the right candidate is of vital importance. One “bad” hire can represent a loss in both time and money, as well as morale. The Liddell Consulting Group introduces managers to behavioral interviewing as a methodology, opening the door for a candidate reveal how they might perform within the culture […]
It may or may not seem necessary to you to receive encouragement from others, but it is to your employees. Taking the time to find something to compliment or reinforce with staff is an important step to creating and solidifying a positive company culture.
If we know you as well as we think we do, half of you are out there saying – “Our company culture is already great.” And the other half of you are saying – “What does strengthening our company culture matter to the success of the company?” To that we say, how much does it […]